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  1. Servermall Cloud
  2. Documentation
  3. Connecting to a Virtual Machine

Connecting to a Virtual Machine

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This instruction covers ways to connect to the Servermall Cloud virtual machine: via the web console or SSH.

Prerequisites

  1. You must have an account in the Servermall Cloud control panel. You can find out how to register an account in the guide: “Creating an Account“.
  2. You must be able to pay for the service using a bank card.
  3. You must sign in to your Servermall Cloud account on the Servermall Cloud website:
    a. If 2FA (two-factor authentication) is not enabled, follow the sign-in guide “Signing in to the Control Panel“.
    b. If 2FA is enabled, follow the guide “Signing in to the Control Panel Using 2FA“.
  4. You must order a Servermall Cloud virtual machine. To order it, see the instructions: “How to Order a Virtula Machine”.

Connecting to a virtual machine through the web console

Access to the operating system of a virtual machine can be established through the web console in the Servermall Cloud service management panel.

This method provides connectivity even if the network configuration parameters inside the virtual machine operating system are incorrect.

To connect, complete the following steps:

  1. In the main menu, select “Services“. You will go to the “My Products & Services” page.
  2. In the list of services, select the required virtual machine. 


    The control panel for the selected VM will open.
  3. In the “Service Actions” section, click “Console“.


    The web console will open in a new browser tab.
  4. Sign in to the VM operating system using the username and password that were sent to you in the Servermall Cloud email confirming that the virtual machine is ready.

Connecting via SSH

All Servermall Cloud virtual machine images include a pre-installed OpenSSH server, which provides access via the SSH protocol. This connection method allows you to authenticate in the virtual machine operating system using the login and password specified in the email confirming that the virtual machine is ready for use.

For improved security and greater convenience in future operations, it is recommended to configure SSH access using a key pair instead of a password.
For detailed information about SSH connections, refer to the section “Connecting via OpenSSH“.

To connect, complete the following steps:

  1. Open a terminal (for Linux or macOS) or PowerShell (in Windows).
  2. In the Servermall Cloud email confirming that the virtual machine is ready, find the “How to Connect via SSH” section, copy the command shown there, paste it into your terminal/PowerShell, and press Enter.

    The command can look like this, for example:
     ssh [email protected]
  1. When prompted: “Are you sure you want to continue connecting (yes/no/[fingerprint])?” type “yes” and press Enter. This request appears only when connecting for the first time.
  2. Enter the password from the “Server Details” section of the VM readiness email and press Enter. Password characters are not displayed when you type them.

    The illustration below shows an example connection using PowerShell: