Cloud Infrastructure Free Trial

You can test the Servermall Cloud infrastructure on real resources by obtaining a 30‑day free trial. As part of the free trial, a separate project will be deployed for you. This project will be available from the Servermall Cloud infrastructure control panel and through the command line interface (CLI).

Two free trial options are available:

• Without linking a bank card (no cost)
  For a launch without linking a bank card, a minimal configuration without a public IP address is provided: 1 vCPU, 2 GB of RAM and a 10 GB SSD. This option is suitable for getting familiar with the interface and performing basic functionality checks. When the trial period ends, the project resources are stopped automatically and the data is subject to deletion. You can continue working with the project on a paid basis and change its configuration by contacting Servermall Cloud Support before the free trial expires.
  
• With a linked bank card (one‑off payment of €0.99)
  For comprehensive testing, you need to link a bank card. An amount of €0.99 will be charged from the card and credited to your account balance. In addition, Servermall Cloud will grant a €222 bonus, available for 30 days to pay for any configurations of cloud infrastructure limits within the available balance. The bonus can be spent partially. If the cost of the selected configuration exceeds the remaining funds on the balance, you can top up the balance with the missing amount.
  
  Important: When the trial period ends, the amount for the next billing period will be charged from your card, unless you cancel further use of the project in advance by contacting Servermall Cloud Support.

Throughout the trial period, you can contact Servermall Cloud Support to change the volume of resources available in your project. If you increase resources beyond the allocated limits and bonus funds, an additional payment is required. You can also request project cancellation and deletion; in this case, no charges will be made to the bank card linked to the account for the next billing period.

Several days before the end of the trial period, a notification will be sent to the email address you specified during registration. If no bank card is linked and you plan to keep the project for further use, you need to contact Support; otherwise, after the free trial ends, the project will be deleted. If you selected a free trial with a linked bank card and do not explicitly refuse project renewal, when the trial period ends, the cost of the selected configuration for the next billing period will be charged from the card.

To receive the bonus and free trial, you need to complete the following steps:

1. – Registration or sign‑in to your Servermall Cloud account.
2. – Filling in the account profile.
3. – Phone number confirmation.
4. – Bank card verification (for the option with a linked bank card).
5. – Configuration selection (for the option with a linked bank card).

Below you can find a step‑by‑step description of all stages of obtaining the free trial, the procedure for cancelling renewal, and links to instructions on authentication and a quick start with the Servermall Cloud infrastructure.

I. Registration or sign‑in to your Servermall Cloud account

To receive the free trial and bonus, first go to the activation page. Then sign in to your account or register. Proceed as follows:

1. On the website cloud.servermall.com, in the main menu select “Product“, then “Infrastructure” and “Cloud Infrastructure“.
   
   

   

   
   
2. Click the “Request a test drive” button.
   
   

   

   
   
   The “Activate your free trial” window will open.
   
3. Select the free trial type:
   • “With card” – to receive a €222 bonus, your bank card will be linked to the account. An amount of €0.99 will be charged from this card and credited to your account balance (recommended).
   • “No card” – for the minimal configuration (1 vCPU, 2 GB RAM, 10 GB SSD) without linking a bank card.

   

   
   
   If you selected the “No card” option, a window describing the limitations of this free trial type will open. To continue, click the “Continue with limitations” button.
   
   

   

4. If you do not have a Servermall Cloud account, go to the next step.
   
   If you already have a Servermall Cloud account:
   • If you are already signed in, tick the checkbox “By continuing, you agree to our Customer Agreement” and click the “Request Free Trial” button.
   • If you are not signed in yet, tick the checkbox “By continuing, you agree to our Customer Agreement“, enter your authentication details in the “Email” and “Password” fields and click the “Sign In” button.

In your further actions, follow:

• Section II – if you have not yet filled in the account profile information.
• Section III – if you have not yet confirmed your mobile phone number.
• Section IV – if you have filled in the profile, verified your phone number and selected the “With card” free trial type.
• Section VI – if the profile is filled in, the phone number is verified and the “No card” free trial is selected.
  

5. Enter your email address in the “Email” field so that it can be used for future authentication.
   
   Alternative method (using a Google account for authentication):
   Instead of entering an email address and password, you can create a Servermall Cloud account using an existing Google account. To do this, click the “G” button, select the required account from the list or sign in to it if it is not listed, and then confirm that the accounts should be linked. After the account is linked, you will receive a password for signing in to your Servermall Cloud account. Save this password in case sign‑in via Google is temporarily unavailable. After that, follow the steps described in Section II of this guide.  

6. Create a password for your Servermall Cloud account and enter it in the “Password” field.
   
   The password must:
   • Contain at least 8 characters.
   • Contain upper‑case and lower‑case letters.
   • Contain digits.

   It is not recommended to use a password from other services.
   

7. Read the “Customer Agreement“, “Privacy Policy“, “Cookies Policy” and their annexes. To open the text, click the link with the document name.
   
   Important: If you do not agree with any of the terms set out in these documents, stop the registration process and leave the website.

8. If you agree with all the terms of the documents listed in the previous step, tick the checkbox “By continuing, you agree to our Customer Agreement“.
   
9. Click the “Sign Up” button.
   
   

   

   
   
   You will be redirected to the profile data entry page. The procedure for working with this page is described in the next section.

II. Filling in the account profile

Filling in the profile with up‑to‑date information is a required step when creating an account. The steps for entering the required data are listed below:

1. Select the account type from the “Account Type” list:
   • “Individual Account” — if you plan to use Servermall Cloud services for personal purposes.
   • “Business Account” — if you represent an organisation.
     

   

   
   Fields for entering account information will appear.
   

2. Enter your first name and surname in the corresponding “First Name” and “Last Name” fields.

3. Enter your phone number by selecting the country code from the list and entering the remaining part of the phone number in the “Phone Number” field.
   
   

   

   
   
4. If you selected the “Business Account” option, enter the details of the company that you are authorised to represent by filling in the “Company Name” and “VAT Number” fields. If you selected “Individual Account“, go to the next step.
   
5. Enter the address:
   • If you represent a company, enter its registered address.
   • If the account is used for personal purposes, enter your home address.

   
   To do this, fill in the “Address 1“, “City” and “Zip Code” fields and select the appropriate values in the “Country” and “State/Region” lists.

   This data will be used for sending correspondence if necessary.
   
   

   

6. Click the “Save Changes” button.
   
   

   

   
   
   The data that you have entered will be saved and you will proceed to the “Verify phone” step, which is described in the next section.

III. Phone number confirmation

For account security and to prevent misuse, we request that you confirm your mobile phone number. Follow the steps below to confirm the number:

1. Click the “Start Verification” button.
   
   

   

   
   
   If you see that the number contains an error, click the “here” link, correct the number, click the “Update number” button and return to step 1.
   
   An SMS message with a verification code will be sent to the specified mobile phone number.
   
2. Enter the received verification code.
   
   If you do not receive the SMS with the verification code within 5 to 10 minutes, make sure that:
   • Your phone has access to a mobile network and is able to receive SMS messages.
   • The phone number is specified correctly.
     

   You can check the mobile phone number in the upper right corner of the “Verification Initiated” window. If the number is incorrect, click “Go Back“, then click the “here” link, correct the number, click the “Update number” button and return to step 1.

3. lick the “Confirm” button.
   
   

   

   
   
   If the verification is successful, you will see the “Verification Successful” message.
   
   

   

   
   
   If you selected the “No card” free trial type, a trial project will be created automatically after verification and you can immediately proceed to Section VII to start using your project.
   
   

   

   
   
   If you selected “With card“, you will be redirected to the bank card verification page. The card verification procedure is described in the next section.

   
   Incorrect Code!
   If you see the “Incorrect Code!” message, enter the code again and make sure that the verification code has been entered correctly, then click the “Confirm” button. If the verification still fails after you repeat the entry, click the “Submit Ticket” button and create a ticket for Support as described below in Section VI.
   
   

   

   
   
   Too many attempts!

   If you see the “Too many attempts!” message, this means that you have exhausted the verification attempt limit. In this case, please contact our Support team for further instructions by clicking “Submit Ticket“. In your message to Support, specify the subject in the “Subject” field and briefly describe the issue in the “Message” field. Then click the “Send Message” button and wait for a response from Support.
   
   

   

IV. Bank card verification

To receive the maximum bonus, you need to verify your bank card. You can do this by completing the following steps:

1. Clear the “For a quick start…” checkbox if you want to select your trial project limits manually. If you keep this checkbox selected, a project with limits that we have chosen for you will be deployed. These limits are listed below.
   
   

   

   
   
2. Enter the details of the bank card that will be linked to the account and from which €0.99 will be charged and credited to your account balance. Enter the corresponding card data in the “Card number“, “Expiry Date” and “CVV/CVC2” fields.

3. Click the “Make payment” button.
   
   

   

   
   
   €0.99 will be charged from the specified bank card and credited to the account balance. A €222 bonus will also be credited to the balance and the bank card will be linked to your account.
   
   If the “For a quick start…” checkbox was selected, a trial cloud infrastructure project will be deployed with the limits configuration that we have specified. In this case, you can start working with the project as described in Section VII.
   
   

   

   
   
   If the “For a quick start…” checkbox was not selected, you will be redirected to the page where you can select the limits configuration for the trial project. The procedure is described below in the next section.

V. Configuration selection

If you selected the “With card” free trial option and cleared the “For a quick start…” checkbox, after bank card verification you will be asked to select the resource limits for your trial project:

1. Select the limits configuration for the trial project by moving the sliders or by entering the required parameters directly in the input fields. You need to select the following parameters: “Cores, pcs“, “RAM, GB“, “Hybrid Storage, GB“, “All‑Flash Storage, GB“, “Backup Volume, GB“, “Floating IP Address, pcs“.
   
   The “Total Due Today” field will show the monthly cost of the cloud infrastructure. If it exceeds the account balance including the bonus, you will need to pay the missing amount to obtain the trial project.
   
   If you decide not to cancel your project after the trial period ends, the amount displayed in the “Monthly” field will be charged monthly from the linked bank card as payment for the cloud infrastructure.
   
2. Click the “Checkout” button.
   
   

   

   
   
   You will be redirected to the “Review & Checkout” page.
   
3. Select the “Apply €xxx.xx from my credit balance…” option so that the cloud infrastructure services are paid from your Servermall Cloud account balance, including deduction of the bonus funds.
   
   Important: If you select another payment method, the full cost will be charged from the payment method you specify without using any bonus funds from the account balance.
   
4. Tick the checkbox “I have read and agree to the Terms of Service” if you agree with all the points of the “Terms of Service” document. To read the content of the document, click its name.
   
5. Klick the “Checkout” button.
   
   

   

   
   
   The amount for the cloud infrastructure will be debited from your account balance and the project deployment process will start. If everything is successful, you will see the “Order Placed” message. In this case, click the “Continue to Client Area” button to return to the control panel.
   
   

   

   
   
   How to start working with your trial project is described in Section VII. How to change limits, extend or cancel the project is described in Section VI.

VI. Extension, configuration change and project cancellation

Thirty days after the free trial for cloud infrastructure is granted, the trial period ends. Depending on the free trial type, two options are possible:

• If you have not linked a card, your project will be automatically stopped and deleted. Before deletion, you can contact Servermall Cloud Support and request a transition to a paid plan, which will allow you to continue working on the project without losing data.
  
• If you have linked a card, the amount required to extend your use of the cloud infrastructure will be charged automatically from your card. This amount will be equal to the cost of the cloud infrastructure configuration you selected during the trial period. Before any charges are made, you can contact Servermall Cloud Support to request cancellation of the project and its deletion in order to avoid charges for the next billing period.

In both scenarios, before the free trial ends, you can contact Servermall Cloud Support to request changes to the amount of project resources available. If you exceed the allocated resource limits or use bonus funds, additional payment will be required.

You can contact Support by submitting a ticket. The ticket submission process is described below.

Submitting a ticket to Support:

1. Sign in to your Servermall Cloud account.
   The sign‑in procedure is described in the “Signing in to the Control Panel” guide, and sign‑in with two‑factor authentication (2FA) is described in “Signing in to the Control Panel Using 2FA“.
   
2. Click the “Open Ticket” button.
   
   

   

   
   
   You will be redirected to the “Open Ticket” page.
   
3. Select from the “Related Product” list the service to which your request relates.
   
   

   

   
   
4. Briefly specify the subject of the request in the “Subject” field.
   
5. Describe the reason for the request in the “Message” field.
   
   

   

   
   
6. If necessary, attach files by clicking “Add Attachments…” and selecting a file to upload. To add more files, click the “Add More” button.
   
7. Click “Send Message“.
   
   

   

   
   
   The message will be sent to Servermall Cloud Support. 

VII. What is next?

After the cloud infrastructure project is created for you, you can authenticate in the cloud infrastructure control panel by following the “Logging in to the Cloud Infrastructure Control Panel” guide.

After authentication, you can deploy your cloud infrastructure. How to do this is explained in the “Quick Start in Cloud Infrastructure” guide.

In addition to the web interface, you can manage the project through the command line interface (CLI), use Terraform and deploy a Kubernetes cluster in the trial project. Detailed information about these capabilities is provided in the “Automation and IaC tools” section.

If you enjoy working with Servermall Cloud, tell your colleagues and friends about us and receive rewards. Join the referral programme: share your personal link and each time a customer you invite pays for Servermall Cloud services, you receive 15% of their payments. You can activate participation and read the terms in the “Referral program” section.