On the “Contacts” page, you can add email addresses of contact persons who will receive the categories of messages you select about service status and specific aspects of their operation. These may include announcements, invoices, payment reminders, copies of tickets and replies, order details, as well as notifications about domain registration, payment and renewal. Below, we describe how to create a new contact on the account, change its settings and delete it if required.
Adding a new contact person
When adding third-party contacts, ensure that they have the right to receive information related to the account. The account owner is responsible for managing access and visibility of data.
To add a new contact person, complete the steps:
- From the list in the “Choose Contact” section, select “Add New Contact“.
- Fill in the fields in the “Contact Details” section with the data of the contact person being added. The mandatory field in this section is “Email Address“.
If the contact person represents a company, the company’s details are entered in the “Company Name“, “VAT Number” and the address fields. - In the “Email Preferences” section, tick the categories of messages that the contact person being added will receive.
- Click “Save Changes“.
The new contact person will be added to the account and will start receiving account-related messages at the specified email address.
Changing a contact person’s details
To change information about a contact person or configure the categories of notifications they receive, complete the following steps:
- From the list in the “Choose Contact” section, select the contact person whose data you want to change.
- If necessary, change the information about the contact person specified in the fields of the “Contact Details” section.
- If required, in the “Email Preferences” section, tick the categories of messages that the selected contact person should receive and clear the ticks for the categories the contact person should not receive.
- Click “Save Changes“.
The information about the contact person and the categories of emails they receive will be updated.
Deleting a contact person
To delete a contact person, complete the following steps:
- From the list in the “Choose Contact” section, select the contact person you want to delete.
- Click “Delete Contact“.
The “Delete Contact” window will open. - Confirm your intention to delete the contact person by clicking “Confirm“.
The contact person will be removed from the account and will stop receiving Servermall Cloud messages related to this account.